We comply fully with the Consumer Rights Act providing : We will gladly accept your return of unworn merchandise within 14 days from receipt of your order. This is because we cannot refund return postage costs that you have paid for. In this situation, please contact customer service at BEFORE you send these items back to us. We only offer free returns on items which are faulty before they leave our warehouse. We do not currently offer free returns on our website for orders that you’d like to return. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered. Over national UK bank holidays delivery will be delayed. We are unable to ship to the Channel Islands, Isle of Man, EU and BFPO addresses. Local weather conditions can also affect delivery time.Īt this time, we ship orders to mainland UK & Scottish Highlands. OUTSIDE UK DELIVERIESĭelivery to remote areas can take an extra 1-2 days. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a small delay. Orders will normally arrive in 2-5 working days. Next day delivery to the Scottish Highland and Scottish Islands can take between 3 - 4 working days to arrive. We process orders in our warehouse from 9am to 2pm Monday to Friday. Unfortunately, we do not deliver on a Saturday. Visit Royalmail or Dpd to track your order. TRACKING ORDERSĪs soon as your order is dispatched, you will receive a confirmation email with a tracking number. Working Days are Monday to Friday excluding bank holidays. PLEASE NOTE: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on the Monday. Next day delivery to the Scottish Highland and Scottish Islands can take between 3 - 4 working days to arrive. To ensure next working day delivery orders will need to be submitted before 2pm Mon - Fri. This applies only for mainland UK postal addresses. We offer DPD next working day delivery of £5.99 for orders under £50 and £3.99 for orders over £50. Orders will normally arrive between 3 to 5 working days. We offer free delivery for orders over £50. We offer standard delivery of £4.99 for Royal Mail Tracked for all orders under £50.
0 Comments
Leave a Reply. |